Terms and Conditions | Privacy Policy

Terms and Conditions

Effective Date: Apr 2025

Introduction
Welcome to the website of the Association for Energy Performance and Verification (AEPV). By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our site.

Website Use
This website is intended for informational purposes only and is subject to updates without prior notice.

You agree to use the website responsibly and only for lawful purposes. Activities that harm, disrupt, or infringe on the rights of others are strictly prohibited.

Membership and Services
By signing up for membership with AEPV, you agree to the specific terms outlined on the membership information page.

Membership is available in multiple tiers, each offering different benefits. Memberships are valid for 12 months from the date of registration and require manual renewal prior to expiry. You will be contacted in advance with renewal instructions.

Access to benefits is granted according to your selected membership tier. AEPV reserves the right to modify, suspend, or terminate membership access or services at any time and without prior notice if necessary to protect the integrity of its programmes or to meet compliance obligations.

All members are expected to adhere to our community standards and values, including respectful engagement, data protection practices, and professional conduct.

Payments and Refunds
Payment for paid tiers must be made in full at the time of registration, unless an invoice request has been submitted and accepted. Payments are processed securely via Stripe or by bank transfer within 30 days of the invoice date.

Membership fees are non-refundable.
Refunds are not offered unless required by law or in the case of a demonstrable administrative error.

Communications
All membership-related communications are sent from hello@comms.energicloud.com, including event invitations, access details, renewal notices, and service updates.

You may unsubscribe from these emails at any time using the unsubscribe link — but please note, doing so will mean missing important information about your membership. We recommend keeping this email address in your safe senders list to ensure you continue receiving key updates while your membership is active.

Intellectual Property
All content, logos, trademarks, and designs on this website are owned by AEPV or used with permission.
You may not reproduce, distribute, or modify any content without prior written consent from AEPV.

Links to Third-Party Websites
This website may contain links to external sites for your convenience. AEPV is not responsible for the content, policies, or practices of these third-party websites.

Disclaimer of Warranties
This website is provided “as is” without warranties of any kind, either express or implied. AEPV makes no guarantees about the accuracy, reliability, or suitability of the website content.

AEPV does not warrant that the website will be error-free or uninterrupted.

Limitation of Liability
To the fullest extent permitted by law, AEPV shall not be held liable for any direct, indirect, or consequential damages arising from your use of this website.

Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom, without regard to its conflict of law provisions.

Changes to These Terms
AEPV reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: aepv@energicloud.com


Privacy Policy

Effective Date: Jan 2025

Introduction
The Association for Energy Performance and Verification (AEPV) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services. By using our website, you agree to the practices described in this policy.

Information We Collect
We may collect the following types of information:
Personal Information: Details such as your name, email address, job title, and company when you sign up for membership, newsletters, or events.
– Technical Information: Information automatically collected through cookies, such as IP addresses, browser types, and device information.

Usage Data: Data about how you interact with our website, including pages visited and time spent on the site.

How We Use Your Information
We use your information to:
– Process your membership or newsletter registration.
– Provide updates, resources, and event details.
– Analyse website performance and usage to enhance your experience.
– Comply with legal obligations or enforce our Terms and Conditions.

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience:
Necessary Cookies: Ensure the website functions properly.
Analytics Cookies: Help us understand how visitors use the site, potentially through tools such as Mautic and Google Analytics, in compliance with applicable laws.
Marketing Cookies: Provide tailored content and advertisements based on your preferences.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Sharing Your Data
We do not sell or rent your personal information. We may share your data with:
– Service providers who assist in website operations and analytics.
– Authorities, if required by law or necessary to protect our legal rights.

Data Security
We implement reasonable measures to protect your personal data. However, no method of electronic transmission or storage is completely secure. By using our website, you acknowledge and accept this risk.

Your Rights
You have the right to:
– Access, update, or delete your personal information.
– Object to or restrict certain types of data processing.
– Withdraw consent for marketing communications.

To exercise these rights, please contact us at aepv@energicloud.com.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the effective date will be revised accordingly.

Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: aepv@energicloud.com